Frequently asked questions
Straight answers on pricing, onboarding, integrations, data, and security. Do not see your question? Ask us.
Common questions
How is Afloat priced?
Pricing is based on your hospital's size and agreement term. We would rather quote you accurately than publish a number that does not fit your situation.
How long does onboarding take?
We set up your hospital, your units and rooms, and your staff access with you, and we agree a plan before you commit. Timing depends mainly on how many units go live first. We will give you a concrete timeline during your demo.
Does Afloat integrate with our EHR?
Afloat works on its own, so you do not need an EHR integration to get started. Integration with electronic health record systems is on our roadmap. Tell us about your environment and we will be straightforward about what is possible today.
Who owns our data?
Your hospital owns its data. On request, we can provide an export of it or delete it. Details are set out in your customer agreement.
Do you sign a Business Associate Agreement (BAA)?
Yes. We sign Business Associate Agreements with hospital customers, and we build on AWS services that are eligible for use with protected health information under HIPAA. See Security and Compliance for more.
What hardware do we need?
No special hardware. Afloat works with screens and devices your hospital already uses.
Does Afloat use AI?
Afloat includes optional AI-assisted features, such as drafting summaries for staff to review. People review AI output before it is used, and we do not use patient information to train AI models. Read the full AI disclosure.
Still have questions?
Send us a note and a member of our team will reply within one business day.
