Legal

Privacy Policy

How Afloat handles information from visitors to this website.

Last updated October 28, 2026

1. Who we are and what this covers

This policy explains how Afloat ("Afloat", "we", "us") handles information about visitors to www.afloathub.com (the "Website").

Patient data is not covered by this policy. Information that hospitals enter into the Afloat product, including any patient information, is governed by each hospital's customer agreement and Business Associate Agreement with us, not by this policy. Please do not send patient information through this Website.

2. Information we collect

Information you give us

If you use our contact or demo request form, we collect your name, work email address, hospital or organization, role, and any message you choose to write. If you email us, we collect your email address and the content of your message.

Information collected automatically

Like most websites, our hosting provider records standard technical information when a page is requested, such as IP address, browser type, pages requested, and date and time. We use it to operate and secure the Website.

Cookies and analytics

The Website does not use advertising cookies. With your permission, we use Google Analytics to understand how visitors use the Website, such as which pages are viewed, the general location of visits, device and browser type, and how visitors reached us. It sets cookies and collects this information only if you choose Accept on the cookie banner; nothing is requested from Google before then, and if you decline, no analytics cookies are set. You can change your choice at any time with Cookie settings in the footer. We turn off Google's advertising features, and we do not send what you type into the demo-request form to Google Analytics. See our Cookie Notice for the details. We host our fonts ourselves, so your browser does not contact a font provider when you visit.

3. How we use information

  • To respond to your enquiry, schedule demos, and follow up about your request.
  • To operate, secure, and improve the Website, including understanding how it is used if you accept analytics cookies.
  • To meet legal obligations and protect our rights.

We do not sell your information.

4. Who we share it with

We share information with service providers that help us run the Website and respond to you, such as our form-processing, email, hosting, and (if you accept analytics cookies) website analytics providers, who may use it only to provide those services. See our subprocessors page. We may also share information if required by law.

5. How long we keep it

We keep enquiry information for as long as needed to respond and manage our relationship with you, and as required by law.

6. Your choices

You can ask us to access, correct, or delete the personal information you have given us by emailing contact@afloathub.com. You can accept or decline analytics cookies, and change that choice at any time, with Cookie settings in the footer of any page.

7. Security

We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure. See our Security and Compliance page.

8. Children

The Website is intended for hospital professionals and is not directed to children.

9. The demo site

Our live demo at demo.afloathub.com uses sample data only. It asks for an email address to continue, keeps your place in your browser for the session, and does not send what you enter to us.

10. Changes and contact

We may update this policy and will change the date above when we do. Questions: contact@afloathub.com.